What is Project Shamba?

It is an e-commerce website for the sales of School Projects materials.

How do I sign up to begin shopping on ProjectShamba?

To create an account on ProjectShamba, click here.

I've created an account on ProjectShamba already, how do I sign in?

To sign into your ProjectShamba account, click here and enter your email address and password.

What if I forget/lose the password to my ProjectShamba account?

If you’ve forget or lose your ProjectShamba password, click here and submit your email address. We’ll send you a link to change your password.

What can I do once I sign into my ProjectShamba account?

After you create your ProjectShamba account and sign in, we make it easy to control your shopping experience on ProjectShamba by visiting the following sections:

  • My Profile: You can update your name, contact details (phone/address), and subscribe to the ProjectShamba newsletter.
  • My Orders: You can view past and existing orders and take actions including tracking an order, messaging the seller, and more.

What is Buyer Protection?

ProjectShamba‘s Buyer Protection program guarantees that you’ll receive your order as described and in good condition. If something goes wrong, Buyer Protection protects you 100%. Buyer protection is only available for orders that you pay for at checkout using VoguePay Payment Processor. To learn more about Buyer Protection, please visit: http://www.projectsshamba.com/buyer-protection.

How do I pay for a ProjectShamba.com purchase?

ProjectShamba offer just a single payment option, which is using the ATM/Debit Card.

At checkout, you will Pay Online Using VoguePay payment medium at CheckoutEnjoy 100% Buyer Protection

Should I pay to a seller's personal/individual account?

No. If a seller asks you to pay directly into his/her personal bank account before you receive your order, please contact trustandsafety@projectshamba.com to verify before paying. Please do not make payments to any bank account.

How do I get my order?

If payment is confirmed by our payment processor, you will see a page with download links to your product. Kindly read the Terms and Condition and Policies in the Product page  to know about our usage policy

What should I do after my order is delivered?

After your order is delivered, make sure your items are as described and are not defective. If you notice any significant issues please email help@projectshamba.com or call 09056791020 and provide details as soon as possible. You should also rate and review your transaction — by doing so you can help other buyers make good buying decisions.

Something went wrong with my order, what can I expect?

Depending on the exact issue different resolutions can occur. But in all cases, ProjectShamba will offer support and will try to work with the seller to offer a resolution quickly, such as a repair, replacement, refund, or other form of compensation as applicable.

However please note that returns or replacements may not be available in the following cases:

  • Damages due to misuse of product

How do I sell on ProjectShamba?

To learn more about selling on ProjectShamba and register as a seller, please visit the Sell on ProjectShamba page.

Can I Sell Plagiarized Projects?

No. Only new and authentic projects are authorized for sale on ProjectShamba. Merchants who sell Plagiarized Projects are in violation of ProjectShamba’s Merchant Service Agreement and/or ProjectShamba’s Authentic Items Policy and may be banned from ProjectShamba’s marketplace. If you suspect that a merchant is offering such items, please email trustandsafety@projectshamba.com.